Job Title: Commercial Operations Coordinator
Reporting to: Head of Commercial Operations
Contract: Permanent
Salary: To be confirmed on application

The Commercial Operations Coordinator ensures the smooth flow of products from suppliers to customers by managing demand planning, stock, logistics, and day‑to‑day operational execution.

Main Duties:

• Sales Forecasting, Demand & Supply Planning
• Customer Service & Order Management
• Stock Management
• Supplier & Procurement Coordination
• Logistics Coordination
• Compliance & Sustainability

Skills & Qualifications:

• Industry experience in an FMCG/Retail environment/Food environment, Customer supply and chain operations.
• Experience working in operational end to end supply chain.
• Process driven mindset with evidence of implementing process improvement.
• Ability to build and maintain customer relationships and ensure customer stays at the heart of our business.
• Excellent communication skills to effectively liaise across multiple departments, customers, and key stakeholders.
• Self-motivating with an eye for detail and accuracy and be able to work to deadlines.
• Problem solver, analytical thinker.
• Strong skills in Microsoft packages, especially Excel and Power Point.
• Clean UK/EU Driving Licence
• Flexible with working hours to meet the demands of the company, which will include rota’s weekend work

Benefits:

From Day 1 – Pension – 3% employer contribution, 25 days holiday plus Bank Holidays (pro-rated based on start date), option to buy/sell 1 week holiday, Employee Assistance Programme, Maternity/paternity leave & pay, Company Sick Pay, Life Assurance.

After successful Probation – Private Medical Insurance, Annual discretionary Company bonus scheme, Cycle to work scheme